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Privacy Policy

Last updated: April 2026

This page explains what information we collect, why we collect it, and how we handle it when you engage with echo11.

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out a contact form on our website
  • Subscribe to our newsletter
  • Communicate with us via email or social media
  • Request a project consultation

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver the services you have requested
  • Send you updates about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

  • Service providers who assist us in operating our website
  • Professional advisors such as lawyers and accountants
  • Authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

To exercise these rights, please contact us at echo11.labs@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: echo11.labs@gmail.com
  • Location: Kathmandu, Nepal